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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jacobsonsm

November 18, 2025

5  out of  5
rating by jacobsonsm
"Carey Goodman, a long-time employee of Ted Hess-State Farm, has consistently provided excellent car insurance and other insurance assistance. Despite our frequent car purchases and sales, Carey ensures we obtain the necessary coverage promptly. The entire State Farm agency staff is exceptional. Everyone is friendly and helpful. I highly recommend this State Farm office."
We responded:
"Thanks, Steve. We’re honored by your positive feedback! We look forward to continuing to provide you and Byron with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nick Orow

November 17, 2025

5  out of  5
rating by Nick Orow
"This agency is a true pleasure to work with. I’ve been a policy holder for over 20 years. All of the staff are friendly, helpful and always quick to respond."
We responded:
"Hi Nick. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Scott Hofmann

October 1, 2025

5  out of  5
rating by Scott Hofmann
"Every time I call them to pay a bill or ask questions, these people are so efficient. That is the highest accolade I can give any business; professional and efficient!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sebastian Valdes

September 30, 2025

5  out of  5
rating by Sebastian Valdes
"Carey was super helpful when it came to my auto insurance renewal! I’ve been with State Farm for awhile and have used them in multiple states I’ve lived in. When I called to ask Carey if there was anything I can do to lower my car insurance, he did a deep dive into what was going on and saw that I was being overcharged. He then called me and told me what happened and I ended up getting a significant credit back due to this mishap."
We responded:
"Thank you, Sebastian, we appreciate your business. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sabiha Shirazi

August 6, 2025

5  out of  5
rating by Sabiha Shirazi
"Super Helpful .. :) Easy processes and timely responses. I had a chance to liaise with Deborah and she had been amazing."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chuck L

August 2, 2025

5  out of  5
rating by Chuck L
"I recently called Marina at Ted Hess's agency for a proposal on home insurance. The process was flawless. Marina responded immediately and the proposal not only saved me $400 on home insurance but $200 annually on my car insurance. Great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Adam Lava

August 1, 2025

5  out of  5
rating by Adam Lava
"Been with Ted Hess for many years and very happy with the service .Especially with Frankie,Carol,and Carey whom put up with me more times than I can count"
We responded:
"Thank you for your 5-star review, Adam! My State Farm team and I appreciate your business and loyalty to us over these many years."
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THOMAS ILLIANO

July 29, 2025

5  out of  5
rating by THOMAS ILLIANO
"I can only say that I have had nothing but a great experience with Ted Hess StateFarm. His team are knowledgeable and are quick to resolve your problem. I have to mention Debbie and Frankie who are part of the Hess team. These 2 ladies are on point with answering questions and quickly assisting to help resolve any issues or concerns! I recommend this office to anyone who is in need of great customer service. Thomas Illiano"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bruce Kowalski

July 23, 2025

5  out of  5
rating by Bruce Kowalski
"Marina of Ted Hess's State Farm Agency did a phenomenal job of assisting me with obtaining auto and renters insurance in Ft Lauderdale as I moved from Ohio. And as I learned quickly the insurance market in Florida can be much trickier than Ohio's. Thanks Marina"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angela Cohen

July 1, 2025

5  out of  5
rating by Angela Cohen
"I have been with the Hess group for many years especially Deborah. They have the best rates but most importantly the best service. I recommend them to all my friends. Check them out."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"